Factory Optical
SAME-DAY APPOINTMENTS AVAILABLE

Advanced 3DDigital Eye Exam.No Dilation. No Waiting.

Hospital-grade 3D diagnostics and live remote doctor consultation in just 40 minutes. Walk in today, leave with a precision prescription (PD included).

βœ“ Licensed Optometrists
βœ“ Direct Insurance Billing
βœ“ High-Res 3D Scans (No Dilation Drops)
In-Store Exam Vancouver Clinic

β€œIs this a phone app?” β€” Definitely not.

In-clinic diagnostics operated by licensed opticians, followed by a live remote doctor consult.

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3D Retinal OCT Scan

Standard

High-resolution layer-by-layer cross-sectional imaging of the retina, included as standard.

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Digital Slit-Lamp & Retinal Camera

Detailed digital evaluation of the front of your eye (cornea & lens) plus high-res retinal photos.

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Gentle, Non-Contact Eye Pressure

A quick, calibrated pulse of air to check intraocular pressure β€” no physical eye contact.

βœ“Official Rx (PD Included Free)
Issued Upon Exam

What to Expect at Your Appointment

Smooth, thorough, and typically completed in about 40 minutes.

Check-in and Intake
STEP 01 (5 MINS)

Check-in & Intake

Arrive at our clinic. We verify insurance for direct billing and review your current vision needs and health history.

3D Diagnostics Pre-testing
STEP 02 (10 MINS)

3D Diagnostics

Complete automated pre-testing: Optovue 3D OCT retina scan, gentle-puff eye pressure, and baseline refraction.

Live Doctor Video Consultation
STEP 03 (25 MINS)

Live Doctor Consult

In our private in-store exam room, connect 1-on-1 by HD video with a licensed optometrist who reviews your 3D scans and fine-tunes your prescription.

Prescription and In-House Lab Crafting
STEP 04 (INSTANT)

Instant Prescription

Receive your official, digitally signed prescription on the spot β€” with optional fast lens crafting by our Vancouver lab.

Transparent & All-Inclusive

Choose Your Exam

Zero hidden imaging fees. Every exam includes 3D OCT and pupil distance (PD) standard.

Ages 19–64 only.Routine MSP exams (under 19 & 65+) are not offered.
Standard Care

Comprehensive Eye Exam

$99/ all-inclusive

Complete vision and eye wellness evaluation for glasses wearers and routine annual checkups.

  • βœ“Optovue 3D OCT Scan (Deep-layer retina scan)
  • βœ“High-Resolution Digital Retinal Imaging
  • βœ“Slit-Lamp Examination (Cornea & eye health)
  • βœ“Gentle-Puff Tonometry (Eye pressure)
  • βœ“Live Remote Video Consultation with Optometrist
  • βœ“Official Eyeglass Rx (PD Included Free)

*Comprehensive non-dilated exam (pupil dilation is not performed).

Contact Package
For Contact Lens Wearers

Contact Lens Exam & Fit

$120/ complete package

Designed for new or returning contact wearers. Includes full exam plus trial lenses & fit follow-up.

  • βœ“Includes all $99 exam procedures
  • βœ“Contact Lens Specific Rx (Base curve & diameter)
  • βœ“Diagnostic Trial Lenses Included (Take-home)
  • βœ“1 Follow-Up Fit Appointment Included
  • βœ“Official Eyeglass Rx (PD Included Free)
Zero Paperwork Hassle

Direct Insurance Billing

Bring your card. We submit your claim electronically during your visit so you don’t have to pay full price out-of-pocket and wait for reimbursement.

Instant Electronic Claim
βœ“ Sun Life
βœ“ Canada Life
βœ“ Manulife
βœ“ Desjardins
βœ“ ClaimSecure
+ 20 More Insurers
Got Questions?

Frequently Asked Questions

Is this just a vision test for glasses, or a full eye health exam?β–Ό

It's a complete in-store eye health evaluation, not an online app test. During Step 02 in our Rupert St store, our team performs Optovue 3D OCT retinal scans, slit-lamp imaging of the cornea and eyelids, and gentle-puff eye pressure testing. Your licensed optometrist then reviews the scans with you live by video to help catch early signs of conditions such as glaucoma, macular degeneration and diabetic eye disease, and fine-tunes your prescription.

How does the remote doctor test my prescription?β–Ό

After your scans, you sit in our private exam room and connect 1-on-1 by HD video with a licensed optometrist. The doctor remotely controls the in-store digital phoropter in real time ('Which is clearer, 1 or 2?'), walks you through your 3D scans on screen, and issues your official prescription with PD included.

Why no dilation drops, and can you still check my retina?β–Ό

Our 3D OCT scanner captures cross-sectional views of your retina and optic nerve without drops, so there's no stinging, light sensitivity or blurry vision afterwards and you can drive right away. Note: pupil dilation is not performed. If you have sudden flashes of light, a shower of new floaters, or a curtain over your vision, seek urgent in-person care right away; patients who need a dilated exam should see an in-person eye doctor.

Can you bill directly to my insurance plan?β–Ό

Yes! Bring your extended health card (Sun Life, Canada Life, Manulife, Desjardins, ClaimSecure, etc.). Our staff submits the claim electronically on the spot, so you only pay the remaining difference.

Are Same-Day appointments actually available?β–Ό

Yes! By connecting our clinic directly with licensed Optometrists via high-definition exam stations, we provide much faster scheduling than traditional practices. Call 604-294-0113 to be seen today.

Is the prescription legally valid across BC and Canada?β–Ό

100% yes. All examinations are conducted and reviewed by fully licensed, board-certified Doctors of Optometry. The medical prescription you receive is legally binding anywhere in Canada.

Am I obligated to buy glasses or contacts from you after the exam?β–Ό

No, absolutely not. Your exam is an independent health evaluation. You receive your official, digitally signed prescription β€” with your Pupillary Distance (PD) included free β€” on the spot to take anywhere you choose.

However, many patients choose to fulfill their prescriptions with us thanks to our in-house Vancouver optical lab (Est. 1980):

  • β€’ Direct Lab Value: Direct from our local facility with zero middleman markups.
  • β€’ Faster Local Turnaround: Because our lab is right here in Vancouver, many common prescriptions are completed significantly faster (with same-day service available for select single-vision lenses), avoiding unnecessary third-party shipping delays.
  • β€’ Master Optician Precision: Hand-calibrated by senior opticians with decades of local experience. We precisely align your optical centers to reduce peripheral distortion for effortless adaptation, backed by lifetime complimentary adjustments.
Will my prescription include my Pupillary Distance (PD)?β–Ό

Yes, absolutely β€” at no extra charge. Unlike many optical clinics that withhold your PD or charge extra fees for it, we accurately measure your PD during your visit and print it directly on your official prescription.

Same-Day Slots Open
Exams from $99

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