Terms & Conditions
Last updated: 2/3/2026
1. Acceptance of Terms
By accessing or using our website and services, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please do not use our services.
2. Services
We provide eyewear products, optometry appointments, related services, and informational content. We may modify, suspend, or discontinue any service at any time.
3. User Responsibilities
- Provide accurate information when booking or purchasing.
- Do not misuse or disrupt the website or services.
- Respect applicable laws and regulations.
4. Pricing & Availability
Prices, promotions, and availability may change without notice. We reserve the right to correct errors and cancel orders when necessary (including suspected fraud or mispricing).
5. Intellectual Property
Content on our site (text, images, logos, graphics) is owned by Factory Optical (1980) Ltd. or licensed to us. You may not reuse, reproduce, or distribute without permission.
6. Third-Party Links
Links to third-party websites are provided for convenience only; we are not responsible for their content, policies, or practices.
7. Disclaimers
Our services and information are provided “as-is” without warranties of any kind, to the fullest extent permitted by law.
8. Limitation of Liability
To the extent permitted by law, Factory Optical (1980) Ltd. shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our services.
9. Governing Law
These Terms are governed by the laws of the Province of British Columbia and applicable federal laws of Canada.
10. Changes
We may update these Terms from time to time. Continued use of our services means you accept the updated Terms.
11. Contact
Factory Optical (1980) Ltd.
Email: jeff@factoryoptical.net
Phone: +1 604 873 5288
Address: 2752 Rupert Street, Vancouver, BC
Get in Touch With Factory Optical
Our team is here to help with eye exam bookings, eyewear questions, and insurance inquiries. Reach out today — we’d love to hear from you.
